Returns & Refunds
Member Return Charge:FREE
Non-Member Return Charge:$10
We have no time limit on returns.
We will gladly refund any items in original condition with tags and accompanied by a receipt/packing slip.
START A RETURN
How to do a return
ADDITIONAL RETURN INFORMATION
•You will need your order number (eg. SO1234) found on your order confirmation.
•Please include a note if it's an exchange.
•You will shortly receive an email with a shipping label attached. Please be sure to check spam/junk folder.
•Once we receive your return/exchange, allow 3-5 business days for your refund to process.
•(*please note: credit processing times vary depending on your bank)
•If you need assistance or are making an international return, please call us at 1 (800) 624-4236, email us at firstname.lastname@example.org, or live chat located at the bottom-right of page.